Frequently Asked Questions

How do I get access?

PCI Online is a managed service so you will need to create an account via the drop-down 'log-in' menu. The scheme administrator will verify your details and you will also need to confirm your email address before you will be granted access.

What are the browser requirements for this site?

The PCI Online website has been designed to run on Internet Explorer (IE 10+ recommended), Firefox, Chrome, Safari and Opera browsers. However we recommend that you use Chrome or the very latest alternative Browser if possible. The site uses either HTML5 or Flash to play multimedia content. Javascript and cookies need to be enabled.

PLEASE NOTE: This site does not support IE6 at all and we strongly advise against using IE7, IE8 or IE9 due to very poor support for emerging web technologies and major security issues - we suggest using a modern browser such as Chrome, FireFox, Safari or IE 11

We will be dropping support for IE8 and lower in Q1 2017

How are the training units organised?

The PCI Online course has been carefully designed to ensure that you can find your training as easily as possible.

Below outlines the 'flow' of things on the site;

Name Example Description
PCI Online pci-online.org Your Training Home.
course module Protective Coatings Application The name of a particular Course Module.
unit folder 1 - Health and Safety A folder or sub-folder within a course module (see above). Folders are used to organise the training units (see below) into understandable and accessible sections.
unit 1.1 - Company Orientation A unit is a single 'portion' of training, which is easily digestible. Each unit consists of;
  • Instructional slideshow with text, voiceover (if available), images, animations and videos.
  • A selection of 'tools' to help with your training.
  • A printable handout for 'further reading' to advance your knowledge.
  • An assessment that tests your understanding of the above.

How do I commence training?

Simply go to the particular training module, such as unit 1.1 - Company Orientation and select a module which has a yellow folder, select the unit and you will be given a drop-down list of all the training units i.e. 1.1, 1.2 etc.

What happens when I select a training unit?

Once you select a training unit, the unit objective will appear on the screen along with the 'Unit Options' and 'Tools' in the sidebar. You can click the 'enable voiceover' button in the Unit Options to toggle the voiceover (if available).

What will I find in the presentation slides?

The slide contents vary, but can include Videos, Animations and images as well as accompanying Slide Notes.

How do I move through the presentation?

You can use the 'Next' and 'Previous' buttons to move from slide to slide.

Alternatively you can use the < and > keys on your keyboard (just above the right shift button) to go forward and back in the same manner.

Can I save the handouts to my hard-drive?

yes, when you open them with Adobe Reader, there is the option to save.

Can I access any of the media in a presentation?

Yes. Within the presentation 'introduction' (or overview/objective) you can click the 'tools' tab to get access.

Do I need to view all slides and listen to voiceover?

Yes, you must complete all slides, although it is your choice to listen to the voiceover (if available).

Can I view extra handouts during the presentation?

Yes, simply select 'Handouts' in the presentation window and you can view printable handouts in PDF format.

What happens when I complete the training unit?

When you have finished reading the last slide, click the 'finish' button. You will be told 'You have read this module, please wait till the page loads' and the window will close. You will then be taken to a Congratulations page with options to sit the assessment, or go back to the unit objective.

All progress is saved, meaning that you can take the assessment at any date after reading through the unit. Leave it for another day if you prefer.

What are the assessments like?

The assessment consists of around ten multiple-choice questions. You must get full-marks in order to pass. But rest assured, all the answers are within the unit slideshow.

How will I know if I passed the unit?

The training package will tell you your score. If you get the full marks as required you will be notified and your progress saved.

How do I know if I have read / passed a unit before?

Within 'my Profile' you can see at a glance by checking the icon associated with it:

How do I monitor my progress in the training?

As you complete a unit and assessment, a percentage figure will appear on the 'my Profile' page. You can also see the status of the units by their icon (see above FAQ)

What are the 'Tools'?

The 'Tools' are handy mini-programs, or widgets that you can use to help your day-to-day life, including (but not limited to);

  • Spread Rates
  • Interactive Coating Breakdown Charts
  • Conversions and Calculators
  • Videos and Animations

Should I complete the units in order?

Preferably yes, however you can complete them in any order you require.

How long does it take to complete all units?

As long as is required. It is worth remembering that everything you need to know is tested and marked.

Can I review completed units?

Of course. You can re-read any of the units, and resit the tests (without saving) to see how you do.

Is the Health & Safety content relevant to my country?

The Health and Safety section relates to UK Regulations, which are considered to be amongst the most stringent. You may find Regulation differ from Country to Country

Translations

Some parts of the PCI Online website has been translated for your convenience. Reasonable efforts have been made to provide an accurate translation. Translations are provided as a service to users of the PCI Online website, and are provided "as is." No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be translated due to the limitations of the software.

The official text is the British English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the British English version of the website which is the official version.